Response to the Coronavirus (COVID-19)
March 23, 2020 Update: RightAway Storage will remain OPEN for business in Maryland operating with regular store hours and is not included in the mandated closing of non-essential businesses in accordance with Governor Hogan's Announcement (see the Governor's Press Release).
Customer and Team Member Safety
As the world is dealing with the unprecedented impact from Coronavirus (COVID-19) to our personal and professional lives, we hope you and your families remain healthy and safe. The safety of our Customers and Team Members is the utmost importance to us and we wanted to let you know the added precautions we are taking, including:
- Increased Cleaning: Our regular cleaning has been increased to multiple times a day with particular focus on "high touch" areas like doors, counters, bathrooms, elevator buttons, keypads, handcarts and more.
- Proper Hygiene: Our Team Members have increased handwashing in accordance with the CDC's guidelines, as well as using instant hand sanitizers throughout the day. For Valet Storage, when our Team Members arrive at your location, they will be wearing gloves for additional protection.
- Social Distancing: We are practicing social distancing and our Team Members will NOT shake your hand but will continue to greet our Customers in a friendly and first class manner.
- Stay Home When Not Feeling Well: If our Team Members feel ill or have flu-like symptoms, they have been asked to remain at home. If you are exhibiting any signs of flu-like symptoms, please remain at home. For the health and safety of our Team Members and other Customers, anyone showing signs of illness will not be permitted in our facility and will be instructed to leave immediately. Thank you for your understanding.
Use Online Features or Call Us
To help minimize the spread of Coronavirus (COVID-19), we recommend whenever possible to use our online features or give us a call which include:
- Move In Online: Skip the office and rent your storage unit online. Rent a storage unit today.
- Pay Your Bill: Call us at (443) 903-2277 or log into your account online to Pay Your Bill.
- Talk To Our Storage Experts: Have a question, give us a call at (443) 903-2277.
We appreciate your business, support and understanding during these uncertain times.
Stay safe and healthy,
The RightAway Storage Team